When you order a Kay&Max product, you can rest assured that we are there for you at any time, ready to answer your questions and even give you tips on how to maximize the use of our products.
We’re so sure that you’ll love our Kay&Max products, we protect you by a full 1-year replacement unlimited warranty. If the product is defective in anyway, broken or miss-assembled we will get it fixed for you right away!
To ensure a smooth warranty claim, if you should ever need one in the future, please submit your info below.
We promise to not use your email for spam! By submitting you agree to be contacted with occasional updates, discounts and more.
So what do I do if I need to make a Warranty Claim?
1. First off, grab your cell phone or tablet and take a few pictures showing our product and where the defect exists.
2. Locate your original order ID from where ever the item was purchased. Don't worry if you can't find it, contact us and we can help!
3. Click the link below to contact us! Send the picture, order ID and a short little description on what the issue is and prepare to be mind blown!
We will get back to you and arrange the replacement within 24 hours.
For the quickest Response, click the Chat Icon on the Bottom Right Hand Side of the screen to begin Messaging us!
Or Message us via email
All inquiries sent through this form will go directly to us at firstname.lastname@example.org