Kay&Max uses multiple carriers to ship our products across the United States. The choice of carrier service depends on a variety of unique factors to your order. These factors include, but are not limited to: destination, package size, value of package contents, and promised delivery time. We are flexible with our selection of shipping carriers to ensure prompt, safe delivery of our products.
We provide four different shipment options that have varying costs and time frames:
Standard - 3-5 Business Day Expected Delivery
Expedited - 2 Business Day Expected Delivery
Priority - 1 Business Day Expected Delivery
Upon purchase, you will be asked to select from one of the three shipping options above. Please note that a business day refers to any day Monday through Friday. To maximize delivery speed, please place orders in the morning when possible.
All of our products are backed by:
A full 1-year replacement unlimited warranty. If the product is defective in anyway, broken or miss-assembled we will get it fixed for you right away.
A full 1-year 100% Satisfaction Guarantee or your money back. If for any reason you're not completely satisfied with your purchase, simply reach out to us using the contact form here, so our team will make arrangements for you to receive a full refund (less shipping, if applicable).
*Return Policy does not apply to products purchased with a discount code*
We take all the risk out of ordering by offering a full 1-year 100% Satisfaction Guarantee or your money back. We want you to be absolutely thrilled no matter what with our products!